OpenText delivers reliable, ready-to-use AI solutions that enable businesses to work smarter, act faster and stay secure.

OpenText™ announces the availability of Cloud Editions (CE) 25.3. The new version showcases new ways organisations can use AI, cloud technology and cybersecurity to improve their business operations. CE 25.3 comes at a time when many organisations are accelerating their digital transformation. The new version offers features that make processes more efficient, reduce response times and improve IT security.

CE 25.3 combines the advantages of OpentText Business AI, Business Clouds and Business Technology. This enables companies to leverage information in a targeted manner using end-to-end digital processes and create competitive advantages.

The latest version includes a new generation of AI-powered assistants, tools to increase developer productivity, cloud-native platforms and enhanced security features. The goal is to leverage the full potential of enterprise information. CE 25.3 supports knowledge workers with dialogue-based AI, offers new opportunities for customer communication and protects sensitive content. This underscores OpenText’s goal of providing reliable technology solutions on a large scale.

“Companies across all industries are increasingly turning to AI to manage their operations more effectively. However, scaling securely and responsibly in the cloud remains a challenge. With Cloud Editions 25.3, we offer SaaS applications such as Core Content, Core Service Management, MyAviator and DevOps Aviator that enable knowledge workers to work faster and with greater insight,” said Mark J. Barrenechea, CEO and CTO of OpenText.

New features in CE 25.3 include:

Business AI

• MyAviator: The digital assistant for the workplace

At the heart of CE 25.3 is MyAviator. The personal, AI-powered assistant was unveiled earlier this month and designed specifically for OpenText customers. It is aimed at knowledge workers who want to leverage the power of artificial intelligence without compromising on privacy and security. MyAviator allows users to search, summarise and analyse all types of content in a personal workspace and convert it into usable formats such as reports or podcasts. Unlike generic AI tools, MyAviator offers enterprise-grade security standards, support for multiple languages and seamless integration with OpenText platforms.

• DevOps Aviator + GitHub Copilot: AI for software development in regulated industries

OpenText introduces the integration of DevOps Aviator with GitHub Copilot into product lifecycle management (PLM). Developers in highly regulated industries can use it to automate tasks such as documentation, test generation and ticket assignment via voice commands. The solution accelerates software delivery while ensuring traceability and meeting governance requirements. It combines agile development with centralised control at the enterprise level.

Business Clouds

• OpenText Core Communications: Uncomplicated SaaS for personalised customer engagement

The new OpenText Core Communications platform sets a new standard in customer communications management. As OpenText’s first multi-tenant SaaS CCM, OpenText Core Communications enables business users to create, customise and deliver compliant communications across all channels. No extensive IT support is required. With integrated generative AI, guided onboarding and comprehensive omni-channel delivery, OpenText Core Communications improves the customer experience at scale.

• OpenText Core Content: Secure and AI-powered content management

OpenText Core Content Management offers a range of AI-powered capabilities that enable users to increase productivity, streamline workflows and gain deeper insights into their content. Key enhancements include zero-impact patches, expanded process automation and a modernised user experience with a new interface. OpenText has also expanded the AI capabilities of OpenText Core Content Management through the integration of Amazon Nova and further optimised document processing with intelligent capture tools. In addition, OpenText Core Content Management has received premium qualification for SAP S/4HANA Public Cloud. This provides medium-sized companies with an end-to-end, cloud-oriented solution for securely managing documents and accelerating processes in SAP environments.

• OpenText Core Content + SAP S/4HANA Public Cloud: Cloud-First Content Management

OpenText Core Content Management is now premium qualified for SAP S/4HANA Public Cloud. The solution offers companies a cloud-oriented platform for collaborative content management, automated workflows and AI-powered analytics. The new integrated SaaS offering is available in the SAP Store and supports core business processes such as order-to-cash and procure-to-pay. Users can continue to work in their familiar SAP interface without having to switch environments.

• OpenText Core TDR with Content Management: AI-powered cybersecurity for enterprise content

In light of increasing cyber threats, OpenText combines secure information management with Threat Detection & Response (TDR) and integrates this functionality into OpenText Content Management. Using behavioural analytics and artificial intelligence, the solution helps security teams identify insider threats and anomalous user behaviour when intellectual property is accessed in content management systems. OpenText Core TDR identifies this new form of potential risk early on, reducing the likelihood of data breaches and intellectual property loss. Protection can be further enhanced in conjunction with Microsoft Defender or Entra ID.

• OpenText Document Presentment for SAP Solutions

The AI-powered OpenText Document Presentment for SAP Solutions solution is designed to help IT and customer experience leaders create accurate, personalised and timely communications at scale. The solution integrates seamlessly with SAP S/4HANA and SAP Business Suite. It enables companies to convert ERP data elements and structured data directly within SAP into customer-centric communications. This makes processes more efficient and ensures that target groups are reached reliably at the right time. OpenText Document Presentment for SAP Solutions increases the productivity of knowledge workers in tasks such as sending invoices or communicating with suppliers.

• OpenText Core Service Management

OpenText Core Service Management uses powerful AI capabilities to fundamentally improve the delivery of IT and business services. A generative virtual AI agent helps users resolve issues faster through intelligent self-service, automated workflows and contextual guidance. This reduces call volumes while increasing productivity. The solution enables code-free configuration and can be implemented quickly. This allows companies to adapt flexibly to new requirements and provide their employees with a modern, user-friendly interface.

Business technology

• OpenText Private Cloud offers trusted data sovereignty at scale

OpenText Private Cloud helps companies meet stringent regulatory, compliance and data sovereignty requirements. The solution provides secure, dedicated cloud environments that can be adapted to regional and industry-specific requirements. OpenText Private Cloud can be configured so that data, processes and governance remain entirely within national borders. OpenText draws on decades of experience in managing business-critical information and in-depth expertise in global data management. Companies get a compliant, trusted cloud solution that can be deployed at scale. OpenText Private Cloud’s content management, service management and security offerings provide full control over company-owned data, combined with the benefits of modern cloud technology.

• OpenText Advanced Customer Support: Proactive expertise and personalised advice to maximise your OpenText investment

OpenText Advanced Customer Support (ACS) is designed to extend support for OpenText customers. ACS provides proactive, personalised and strategic support services tailored to the specific phases of software use. The comprehensive OpenText Advanced Customer Support portfolio includes three basic support models: Extended, Priority and Premium Support. In addition, OpenText UltimateCare is available as an extended offering. This is a flexible on-demand subscription for support services that can be tailored to individual needs. With offerings such as OpenText UltimateCare, Success Planning and flexible credits, OpenText provides new support services that are specifically designed to promote the long-term business success of its customers.

Availability

The new features included in CE 25.3 are available now. For more information, visit www.opentext.com.