This international award highlights the technological innovation, strategic product development, and customer benefits of Recording Insights
Frost & Sullivan Recognizes ASC as an Innovation Leader in Compliance Recording and AI Data Analytics
ASC Technologies has been honored by Frost & Sullivan with the prestigious “2025 Global Competitive Strategy Leadership Award”. This award recognizes companies that excel through exceptional strategic performance, technological innovation and sustainable customer success.
Frost & Sullivan is a globally renowned research and consulting firm with over 60 years of experience in identifying best practices and market leaders across industries. Its analysts conducted comprehensive market analyses, interviews, and competitor comparisons. ASC impressed with its clearly focused competitive strategy, excellent customer orientation, and forward-looking product development – particularly with its native cloud solution, Recording Insights.
Dr Gerald Kromer, CEO of ASC Technologies AG
With Recording Insights, ASC offers one of the most advanced platforms for legally compliant communication recording, quality assurance and AI-based analytics. The solution captures voice, video, chat and screen communications via platforms such as Microsoft Teams, Zoom, Cisco, RingCentral, and Genesys and securely stores them in the Microsoft Azure Cloud.
“This renowned award confirms that with Recording Insights we offer one of the most innovative solutions on the market – efficient, flexible, and designed for compliance-driven industries worldwide.”
A key distinguishing feature of Recording Insights is its integrated AI Policy Engine. It automatically analyzes all communication content, detects potential violations early on, and helps ensure compliance with regulations such as MiFID II, the Dodd–Frank Act, and the Financial Conduct Authority (FCA). The engine is based on preconfigured AI policy templates that can be updated regularly and supplemented with your own policies as needed. For the first time, all calls can be systematically analyzed, providing greater transparency, consistent quality assurance, and faster risk management.
Frost & Sullivan emphasizes the solution’s ease of implementation, high scalability, and user-friendliness. Recording Insights enables fast deployment through centralized cloud administration and secure, geo-redundant storage.
International partners, such as Mitel, also rely on ASC’s technology. The MIR and MIR Insight AI solutions are entirely based on Recording Insights and offer the full range of compliance, analysis, and integration functions.
