How Banque de Luxembourg is strengthening its physical and digital resilience with a scalable, AI-enabled platform solution from Genetec.

At a time of growing threats and increasing regulatory requirements in the financial sector, Banque de Luxembourg has sent a clear signal: With the comprehensive modernisation of its security architecture and the complete integration of its protective measures across multiple locations, the long-established bank is relying on a networked, future-oriented security concept. At the heart of this transformation is the open platform solution Genetec™ Security Center, which brings together physical security, cyber security and intelligent automation in a unified environment.

Security as a strategic investment

Banque de Luxembourg is one of the country’s most prestigious banks, with locations in Luxembourg and Belgium. With around 1,200 employees, the institution stands for stability, service quality and discreet asset management. However, amid digitalisation and an increasingly complex threat landscape – from targeted cyber attacks and social engineering to physical access risks – security is becoming a strategic necessity.

The decision to revamp the security architecture was not made solely for reasons of compliance with stricter European data protection guidelines (GDPR, NIS2 Directive), but also out of a clear desire to make security holistic and efficient. The challenge: numerous locations, different systems, numerous security functions – and the desire for centralised control and scalability.

From silos to an integrated platform

The modernisation began several years ago with the introduction of Genetec Omnicast™, an IP-based video surveillance system that enables flexible, high-resolution monitoring of all security-relevant areas. In conjunction with Genetec Federation™, the bank was able to centrally manage all security-relevant systems across all locations – a quantum leap in terms of overview, responsiveness and administration.

A major milestone was the introduction of Genetec Synergis™ in 2018, the access control system that integrates fully with the Security Center platform. In a multi-year rollout process, all access points were equipped with new readers, controllers and sensors. The result is seamless access control that not only manages access rights individually, but also correlates access events with video data in real time – a decisive added value in incident investigation.

Expansion to a company-wide security platform

Today, Genetec Security Center combines numerous subsystems on a single platform at Banque de Luxembourg:

• IP video surveillance with analysis functions
• Access control with authorisation management
• Intrusion detection technology, fully integrated
• Digital key management via intelligent key cabinets
• License plate recognition with Genetec AutoVu™ for underground car parks and sensitive areas

This integrated structure allows events to be analysed based on context and security processes to be automated. For example, in the event of an unauthorised access attempt, video streams can be automatically activated, doors locked or the relevant security personnel alerted.

Future-proof with AI and Mission Control™

A key aspect of the new architecture is its openness to future innovations. The next step is already in the planning stage: the bank is currently preparing to introduce Genetec Mission Control™, a decision support system that uses AI and predefined workflows to structure and prioritise security-related incidents and automatically trigger responses.

A practical example: if an alarm is triggered at an access door, Mission Control automatically responds by retrieving the relevant camera images, locking adjacent doors and notifying the security control centre – all within fractions of a second. Security teams gain valuable time, minimise errors and work with clearly defined procedures.

A solution for other institutions?

What Banque de Luxembourg has implemented is a prime example of how modern banks and financial service providers can deal with the increasing convergence of physical and digital risks. The strength of the Genetec platform lies not only in its technological openness, but above all in its ability to orchestrate all security processes from a single source – modular, scalable and compliant with data protection regulations.

This integration is invaluable, especially in the financial sector, where every second counts. At the same time, it opens up the possibility of using the same platform to control other areas such as building management, visitor control and emergency communication – a prospect that is already being discussed in the digital strategies of many institutions.

Conclusion

Banque de Luxembourg shows what a modern security infrastructure can look like today: connected, intelligent and future-proof. With Genetec as its technology partner, it has not only created a robust defence against threats, but also a platform that proactively shapes security. For banks, public authorities and critical infrastructures, this model is a forward-looking blueprint.

For more information about the Genetec platform and its applications, visit: www.genetec.com