Resilience often more important than qualifications

March 4, 2025

1,600 managers in Austria and Germany surveyed – resilience in high demand

According to a Hernstein (https://www.hernstein.at) survey of 1,600 managers in Austria and Germany, 90 per cent of them prefer resilient employees. However, this assessment differs depending on the future field of work of the respondents. While generalists rely on resilience and less on qualifications, in the technical-operational field it is more a matter of qualifications.

Trust strengthens resilience

61 per cent of managers believe that mutual trust promotes employee resilience. In second place, with 55 per cent, is community and cohesion. With around 47 per cent in third place, the respondents mention the meaningfulness of the work and, after that, the recognition of successes in order to achieve positive effects.

The experts cited time pressure, constant monitoring, pressure to succeed and frequent interruptions during work as conditions that prevent these characteristics. When it comes to resilience, 62 per cent of the managers surveyed consider a solution-oriented approach to be the most important characteristic for improving employees’ ability to cope with stress.

Workload is increasing

Resilience is increasingly proving to be a profitable skill. From the point of view of managers, the perception of stress due to workload has increased significantly over the past 20 years: 36 per cent confirm this, 37 per cent speak of ‘a little more’. 56 per cent are able to recover well in their free time, while one tenth are not able to do so at all.

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