Texecom has officially launched Smartcom Pro, the next-generation communicator that opens up Texecom’s digital services to a wider range of installations than ever before.

Smartcom Pro connects alarm systems to Texecom’s digital ecosystem, Texecom Cloud, Texecom Connect, and Texecom Monitor, giving installers the tools to work more efficiently, generate recurring revenue, and deliver smarter services to their customers.

The launch represents a major step forward in Texecom’s mission to help installers grow their businesses with solutions that are flexible, future-ready, and commercially valuable.

David Mountfield, CEO of Texecom, commented: “Smartcom Pro is more than a communicator; it’s a gateway to smarter, scalable, and future-proofed security services. Over the past 18 months we’ve invested heavily in our digital infrastructure, from platform upgrades to enhanced user experiences. Smartcom Pro brings all of this together into one solution that connects hardware reliability with digital opportunity. It reflects our vision for an integrated, intelligent future that is installer-first and end-user focused.”

Opening new opportunities

Smartcom Pro is fully compatible with Texecom Premier Elite panels, unlocking the complete suite of digital services including remote management, app control, and professional monitoring.

For third-party panels that support PIN integration, Smartcom Pro provides direct access to Texecom Monitor, enabling installers to offer professional ARC monitoring without changing out existing systems. This creates new opportunities to generate long-term recurring revenue while strengthening customer trust.

Reliability and simplicity

Smartcom Pro is available in multiple versions to suit different site requirements, including a Dual Radio (DR) option that uses two independent mobile networks for maximum uptime and resilience. All models use Texecom’s secure private APN for safe, reliable alarm signalling.

Installation is fast and simple with plug & play commissioning, QR code setup, and Wifi access point options, designed to save installers time on site and reduce handover complexity.

Investing in the digital future

The launch of Smartcom Pro follows significant upgrades to Texecom Cloud, improving performance, stability, and usability for installers. These investments mean the platform is ready to scale, supporting thousands of installers with reliable access to remote programming, diagnostics, and system health checks.