The 2026 Lünendonk Study forecasts rising digital maturity, new service models and additional market opportunities
The German facility services market continued to grow in 2025. According to the latest Lünendonk Study, the market volume rose by 2.7 per cent to 68.7 billion euros. The 76 companies surveyed achieved an average increase in turnover of 6.2 per cent.
Technical service providers showed particularly dynamic growth, with an average increase of 9.6 per cent. By contrast, the ten providers with the highest turnover recorded an increase of 4.7 per cent.
Despite the continuing challenging economic environment, the sector as a whole is looking to the coming years with confidence. The facility services companies surveyed expect annual revenue growth of between 6.1 and 6.4 per cent up to 2030.
Regulatory requirements are placing greater demands on building operations
According to Lünendonk, additional impetus is being generated by growing regulatory requirements for the operation of properties. These include, amongst other things, provisions relating to the KRITIS umbrella law.
As requirements for resilience, reporting, transparency and traceable operational processes increase, so too does the need for structured and verifiable data. Standardised data streams that make operational and condition information available as up-to-date as possible are therefore becoming increasingly important.
According to the study, data literacy is increasingly becoming an essential prerequisite for regulatory compliance and transparent building operations.
Digitalisation is increasingly reaching operational services
The study also highlights progress in the digitalisation of operational activities. Eleven per cent of the companies surveyed are already using AI-supported or automated solutions in property management.
For 30 per cent of providers, operational services are already managed via an integrated system landscape. Around a further third work with standardised digital process chains.
However, the pace of digitalisation continues to be limited by investment barriers. 64 per cent of service providers cite a lack of budget or a low willingness to invest as the biggest obstacle to a faster digital transformation.
Facility services are expanding their range of services
In addition to digitalisation, the business models of many providers are also changing. Leading facility services companies are increasingly expanding their portfolios beyond traditional building services. Acquisitions are further supporting this development.
In doing so, the focus is shifting more strongly towards the entire life cycle of a property. A quarter of the study participants have observed that clients are now involving facility services providers as early as the initial planning phases of buildings.
At the same time, service providers are tapping into new areas of activity in industrial environments. These include, in particular, production-related secondary processes that were previously often outside the scope of traditional facility management.
Jörg Hossenfelder, managing partner at Lünendonk & Hossenfelder, sees this as a further development of the existing understanding of integrated facility management. “New service models are taking the existing concept of integrated facility management a step further,” explains Hossenfelder.
In his view, a broader range of services could increase the market’s resilience. At the same time, this development presents both providers and clients with the need to adapt existing processes and roles. “This requires the courage to embrace change – but it lays the foundation for a resilient market structure,” says Hossenfelder.
Market is becoming broader and more technology-driven
Overall, the study’s findings reveal a facility services market that continues to develop despite economic uncertainties. Growth is increasingly driven not only by traditional building services, but also by technological solutions, regulatory requirements and new service models.
Digitalisation, data management and greater integration across the entire property lifecycle are therefore likely to become even more important in future.
The 2026 Lünendonk study “Facility Services in Germany” is based on data from 76 companies, as well as in-depth interviews and ongoing market monitoring. It includes, amongst other things, long-term and segment-specific analyses and is available from Lünendonk & Hossenfelder at a price of 2,500 euros plus VAT.
