DHL Express, a global leader in logistics and transportation, places a high priority on security in all of its operations. In the face of increasing demands, including those associated with TAPA certification, the company sought reliable solutions to protect its infrastructure, employees and customer packages. In September, shortly after the inauguration of a new logistics site in Caen, France, the Hanwha Vision team met with Fabien Vimont, Director of Security for DHL Express.

According to Vimont, Hanwha Vision stood out with a comprehensive and high-performing offering: ‘Hanwha Vision is clearly a prominent player in the video surveillance space today. Their cameras offer some of the best features on the market, making their solution the obvious choice for us.’

Hanwha Vision meets DHL Express’ needs by offering:

A wide range of cameras suitable for all environments (close range, long distance, day, night, warehouses, offices).

Effective after-sales support that ensures product availability even during critical times such as the COVID-19 pandemic.

A five-year warranty that demonstrates the robustness and durability of the equipment.

‘This offering and service perfectly meets our needs. A key differentiator was the availability of the products, especially during the COVID-19 pandemic, which gives us peace of mind,’ explained Vimont.

Key features that improve DHL Express security include:

Precision: Bullet cameras that capture every detail.

Wide area surveillance: comprehensive coverage of spaces using multi-sensor cameras.

Tracking: dome cameras that link video surveillance to scanned barcodes enable fast parcel tracking.

‘We use our CCTV systems for investigations and to address vulnerabilities,’ says Vimont. ’For example, we can isolate an image of a specific package.’

DHL Express is TAPA certified, an international standard for logistics security. This certification requires complete coverage of indoor and outdoor areas to detect any break-in attempts.

‘We meet the requirements of TAPA. Every person, from entering the premises to reaching the building, is recorded, which is crucial for us,’ says Vimont.

By integrating Hanwha Vision solutions, DHL Express has been able to strengthen its security systems, ensure better traceability of parcels and effectively investigate incidents.

Today, Hanwha Vision is an integral part of our security operations,’ Vimont concluded. ’Through this partnership, DHL Express is optimising the security of its facilities while meeting the most stringent standards, cementing its position as a leader in the logistics industry.’