Security Centre SaaS redefines the possibilities for cloud-based physical security.

February 25, 2024

Genetec Inc., a technology provider for unified security management, public safety, operations and business intelligence, today announced Security Center SaaS. The new offering, with cybersecurity and data protection at its core, is a massively scalable, open and unified Software-as-a-Service (SaaS) solution. By combining access control, video management, forensic search, intrusion monitoring, automation and many other advanced security features, Security Centre SaaS heralds a new chapter in the technological evolution of the physical security industry.
“The physical security industry has not been able to offer cloud or software-as-a-service to its full potential, especially for large customers,” said Christian Morin, Vice President of Product Engineering and CSO, Genetec Inc. “With Security Center SaaS, organisations are no longer locked into proprietary or feature-poor as-a-service solutions that unnecessarily force them to choose between on-premise and cloud. The enterprise capabilities and open architecture of Security Center SaaS are designed to allow systems to handle complex workloads where it makes the most sense. This flexibility fulfils a customer need that has existed for years and fills an important gap in the market.”

A hybrid SaaS solution developed for sales partners

As implementations become more sophisticated, end customers are relying on trusted security experts to guide them through the transition to cloud and hybrid environments. To bring this new SaaS solution to market, Genetec has changed its entire approach to procurement, deployment and maintenance without compromising the mission-critical features for which its solutions are known.

“Current SaaS approaches have undermined the role of channel partners, who we believe are central to customer and project success. Therefore, Security Centre SaaS represents an important opportunity for our system integrators. It means better margins and long-term customer satisfaction without requiring partners to invest additional time or resources,” says Michel Chalouhi, Vice President of Global Sales, Genetec Inc.

With an automated quoting and ordering process, systems can be fully operational within minutes of ordering. The brand new Genetec Portal makes it easy to quote, order and deploy Genetec solutions and manage large deployments, allowing channel partners to grow their business and deliver the technology and control options their end customers demand.

First-class customer experience in the cloud

With the option to centralise multi-site monitoring and management, Security Center SaaS is ideally suited to meet the needs of customers across a wide range of industries, including retail, education, banking, healthcare and local government. The solution is already suitable for deployments with a handful of direct-to-cloud devices, but can also be scaled to thousands of sites and devices using hybrid storage and processing. Operations can be controlled from a SOC (Security Operation Centre) as well as remotely via robust web and mobile applications.

A smooth evolution to the cloud

Security Centre SaaS is an infrastructure-independent platform that supports a range of configurations. The new solution is based on a hybrid SaaS architecture and allows companies to move components and locations to the cloud depending on their needs and requirements. To do this, they can utilise a combination of cloud-native services and cloud-managed appliances, with data storage and processing taking place on-premises through edge computing. Due to its open architecture, Security Center SaaS gives organisations the freedom to choose the devices, cameras and door controllers that best suit their business.

Security Centre SaaS also integrates seamlessly with existing on-site security devices and infrastructure. Access control devices and cameras that are not cloud-enabled can be easily connected to Security Center SaaS using Genetec Edge Appliances.

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