Unauthorised access to the settings in the CMP can have major consequences for your home emergency call service and your customers. It is therefore important to ensure that no one can make changes to the devices from the outside or manipulate them in any other way.

To further reduce the risk of unauthorised people logging into the CMP using your credentials, Legrand Care is activating so-called two-factor authentication with TOTP (Time-based One-Time Password) for all CMP users from April.

You are probably already familiar with two-factor authentication from other online services such as your bank, PayPal, Google or Microsoft accounts. Here, in addition to a user name / e-mail address and password, you also need an additional confirmation of your identity. This confirmation is done by a “hardware token” that generates time-based “one-time” or “throwaway” passwords.
Variants of two-factor authentication with TOTP

You can resort to a number of ways to create this one-time password. If you already use a Google, Microsoft or other authenticator app on your smartphone, you can most likely add and use another account in it for the CMP. In addition to using a smartphone or tablet, it is also possible to generate the second factor on your computer. This works quite simply with small programmes or extensions for your browser.
Information on activation

From April, two-factor authentication with TOTP will be activated automatically. If you have not yet actively used two-factor authentication with TOTP, you will now see a barcode after the usual login with user name and password.

You can use this barcode to set up the new two-factor authentication with TOTP. This setup step cannot be skipped.